What We Do

Over the last decade, the nation has experienced the catastrophic impact of unprepared homebuyers purchasing homes they cannot afford. At the same time, across the U.S. communities are seeing an unprecedented need for affordable rental housing as vacancy rates hit a nadir over the last several years. Since the foreclosure crisis, multiple studies have been released demonstrating the positive impact of housing counseling and education in helping families achieve and sustain their housing goals, creating positive outcomes for households and the communities they live in. 

Housing counselors create these positive outcomes by working with consumers to set and meet financial goals, create individualized action plans and by providing the critical information consumers need to become successful homeowners and renters. The Coalition of HUD Housing Counseling Intermediaries supports networks of counseling agencies providing these services nationwide.

HUD Approved Housing Counseling Agencies

HUD approved housing counseling agencies provide a spectrum of housing related services to consumers along the housing life cycle. These organizations have met the U.S. Department of Housing and Urban Development’s (HUD) rigorous qualification criteria for agency approval and are routinely audited to ensure they remain compliant with HUD guidelines.

HUD approved agencies that also adhere to the National Industry Standards meet a minimum set of benchmarks designed to promote increased quality and reliability in the delivery of homeownership counseling and education services. This is a voluntary self-governing standard for professional performance/conduct designed for counselors and educators who provide homeownership education and counseling services to consumers.

Coalition of HUD Housing Counseling Intermediaries

The Coalition of HUD Housing Counseling Intermediaries is a national network of HUD-approved nonprofit organizations that provide housing counseling, education and community reinvestment programs, representing more than 70 percent of the HUD-approved housing counseling that takes place each year.

The Coalition represents an unprecedented collaboration of the housing counseling industry to advocate public policy, and build programs that serve the needs of housing consumers across the nation. With a track record of developing innovative, cross-sector partnerships with the federal government, financial services sector and other nonprofits, the Coalition seeks to create a stable and lasting infrastructure to standardize services, share best-practices, provide access to state of the art resources, and develop real-field collaboration that builds long-term success for the housing counseling industry and ultimately benefits underserved individuals and communities.

Since its founding in 2008, the Coalition has collaborated on numerous policy and advocacy initiatives in support of its five key objectives, which are to: (1) promote high-quality housing and education, (2) share expertise and information, (3) inform public policy, (4) build an advocacy infrastructure, and (5) encourage stable and extended funding for the nonprofit housing counseling industry.